Invoices

Overview

Invoice webhooks notify your application about the lifecycle of invoices. Use these events to track billing activity, notify customers about payments, handle failed charges, and build automated billing workflows.

Use Cases

Notify customers when a new invoice is generated
Send payment confirmation emails on successful charges
Trigger dunning workflows when payments fail
Alert customers when payment action (e.g. 3D Secure) is required
Build dashboards to track billing metrics and revenue
Send advance notice to customers about upcoming invoices

Events

Event	Description
`invoice.created`	A new invoice was generated
`invoice.updated`	An invoice was updated (e.g. status change, payment applied)
`invoice.upcoming`	An invoice will be generated soon for an upcoming billing cycle
`invoice.payment_succeeded`	Payment was successfully collected for an invoice
`invoice.payment_failed`	Payment collection failed for an invoice
`invoice.payment_action_required`	Customer action is required to complete payment (e.g. 3D Secure authentication)

invoice.created

Triggered When

A subscription is created and its first invoice is generated
A subscription renews and a new billing cycle invoice is created
An invoice is manually created via the API or dashboard

Payload

{
  "type": "invoice.created",
  "id": "evt_HAg8TfEfmhE55hZ3ot6kZ7d2",
  "created": 1704067200,
  "data": {
    "object": {
      "object": "invoice",
      "id": 100001,
      "address_billing": {
        "object": "address",
        "id": 45678,
        "city": "New York",
        "company": "Acme Inc",
        "country": "US",
        "country_name": "United States",
        "created_at": "2024-01-01T00:00:00.000000Z",
        "department": null,
        "first_name": "John",
        "is_default": true,
        "last_name": "Doe",
        "line1": "123 Main Street",
        "line2": "Suite 100",
        "postal_code": "10001",
        "salutation": "Mr",
        "site_ids": [1],
        "state": "NY",
        "state_name": "New York",
        "title": null,
        "type": "billing",
        "updated_at": "2024-01-01T00:00:00.000000Z"
      },
      "address_shipping": {
        "object": "address",
        "id": 45679,
        "city": "New York",
        "company": "Acme Inc",
        "country": "US",
        "country_name": "United States",
        "created_at": "2024-01-01T00:00:00.000000Z",
        "department": null,
        "first_name": "John",
        "is_default": true,
        "last_name": "Doe",
        "line1": "123 Main Street",
        "line2": "Suite 100",
        "postal_code": "10001",
        "salutation": "Mr",
        "site_ids": [1],
        "state": "NY",
        "state_name": "New York",
        "title": null,
        "type": "shipping",
        "updated_at": "2024-01-01T00:00:00.000000Z"
      },
      "amount_due": 3500,
      "amount_paid": 0,
      "amount_remaining": 3500,
      "auto_advance": true,
      "billing": "charge_automatically",
      "billing_address": {
        "object": "address",
        "id": 45678,
        "city": "New York",
        "company": "Acme Inc",
        "country": "US",
        "country_name": "United States",
        "created_at": "2024-01-01T00:00:00.000000Z",
        "department": null,
        "first_name": "John",
        "is_default": true,
        "last_name": "Doe",
        "line1": "123 Main Street",
        "line2": "Suite 100",
        "postal_code": "10001",
        "salutation": "Mr",
        "site_ids": [1],
        "state": "NY",
        "state_name": "New York",
        "title": null,
        "type": "billing",
        "updated_at": "2024-01-01T00:00:00.000000Z"
      },
      "billing_reason": "subscription_cycle",
      "charge_id": null,
      "created": "2024-01-01T12:00:00.000000Z",
      "currency": "usd",
      "customer": {
        "object": "customer",
        "id": 12345,
        "balance": 0,
        "billing_email": null,
        "created": "2023-06-15T09:30:00.000000Z",
        "currency": "usd",
        "default_source": {
          "object": "source",
          "id": 700001,
          "object_id": "pm_XXXXXXXXXXXXXXXXXXXX",
          "object_gateway": "stripe",
          "brand": "visa",
          "country": "US",
          "exp_month": 12,
          "exp_year": 2027,
          "funding": "credit",
          "last4": "4242",
          "site_ids": [1]
        },
        "delinquent": false,
        "display_name": null,
        "email": "[email protected]",
        "email_confirm": null,
        "email_hardbounce": false,
        "first_name": "John",
        "has_password": 1,
        "language": "en",
        "last_active_at": 1704060000,
        "last_login_method": "email",
        "last_name": "Doe",
        "mail_marketing": null,
        "metadata": {
          "customer_source": "web"
        },
        "object_id": "cus_XXXXXXXXXXXXXX",
        "organization": null,
        "password_last_updated_at": null,
        "phone": null,
        "phone_confirm": null,
        "salutation": "Mr",
        "site_ids": [1],
        "tele_marketing": null,
        "title": null,
        "username": null
      },
      "customer_address": null,
      "customer_shipping": {
        "id": 45679,
        "type": "shipping",
        "user_id": 12345,
        "account_id": null,
        "salutation": "Mr",
        "first_name": "John",
        "last_name": "Doe",
        "title": null,
        "company": "Acme Inc",
        "department": null,
        "line1": "123 Main Street",
        "line2": "Suite 100",
        "city": "New York",
        "state": "NY",
        "country": "US",
        "postal_code": "10001",
        "phone": null,
        "metadata": null,
        "old_provider_id": null,
        "is_default": true,
        "pelcro_sync_last_at": null,
        "pelcro_sync_failed_reason": null,
        "created_at": "2024-01-01T00:00:00.000000Z",
        "updated_at": "2024-01-01T00:00:00.000000Z",
        "deleted_at": null,
        "attributes": null
      },
      "days_to_creation": 7,
      "default_tax_rates": null,
      "deleted_at": null,
      "discount_id": null,
      "ending_balance": 0,
      "finalized_at": "2024-01-01T12:00:01.000000Z",
      "hosted_invoice_url": null,
      "invoice_pdf": "https://www.pelcro.com/pdf/invoice/eyJpdiI6Ik...",
      "is_imported": false,
      "lines": {
        "object": "list",
        "data": [
          {
            "object": "line_item",
            "id": 400001,
            "amount": 3500,
            "created_at": "2024-01-01T12:00:01.000000Z",
            "currency": "usd",
            "deleted_at": null,
            "description": "1 x Monthly Plan (at $35.00 / month)",
            "metadata": null,
            "object_id": null,
            "period": {
              "start": 1704067200,
              "end": 1706745600
            },
            "quantity": 1,
            "subscription": {
              "object": "subscription",
              "id": 200001,
              "address_id": 45679,
              "address_shipping": { "...": "Nested Address object" },
              "auto_renew": true,
              "billing": "charge_automatically",
              "cancel_at_period_end": 0,
              "canceled_at": null,
              "created": "2023-06-15T09:30:00.000000Z",
              "current_period_start": "2024-01-01T09:30:00.000000Z",
              "current_period_end": "2024-02-01T09:30:00.000000Z",
              "customer": { "...": "Nested Customer object" },
              "default_source": { "...": "Nested Source object" },
              "latest_invoice": { "...": "Nested Invoice object" },
              "plan": { "...": "Full Plan object with nested Product" },
              "quantity": 1,
              "schedules": { "...": "Subscription schedule phases" },
              "site_id": 1,
              "status": "active",
              "...": "Full subscription object"
            },
            "tax_amounts": null,
            "tax_rates": null,
            "updated_at": "2024-01-01T12:00:01.000000Z"
          }
        ]
      },
      "marked_uncollectible_at": null,
      "number": "XXXXXXXX-000001",
      "object_id": null,
      "paid_at": null,
      "payment_link": "https://www.pelcro.com/invoice/payment/eyJpdiI6Ik...",
      "period_end": "2024-02-01T09:30:00.000000Z",
      "period_start": "2024-01-01T09:30:00.000000Z",
      "plan": {
        "id": 300001,
        "nickname": "Monthly Plan",
        "interval": "month"
      },
      "post_payment_credit_notes_amount": 0,
      "pre_payment_credit_notes_amount": 0,
      "product": {
        "id": 500001,
        "name": "Premium Subscription",
        "name_internal": null,
        "description": "Full access to all premium content",
        "entitlements": ["digital"],
        "type": "service"
      },
      "purchase_order": null,
      "site_id": 1,
      "source": null,
      "starting_balance": 0,
      "status": "open",
      "subscription_id": 200001,
      "subtotal": 3500,
      "tax": 0,
      "tax_percent": null,
      "total": 3500,
      "total_tax_amounts": null,
      "updated_at": "2024-01-01T12:00:01.000000Z",
      "voided_at": null
    }
  }
}

Note: The payment_link field is conditional — it is only present when the invoice status is open or past_due. For invoices with other statuses (e.g. scheduled, paid, void), this field will be absent from the payload entirely.

invoice.updated

Triggered When

An invoice's status changes (e.g. from open to paid)
Invoice fields are modified (e.g. amount adjustments, metadata changes)

Payload

{
  "type": "invoice.updated",
  "id": "evt_Kp9xMfEfmhE55hZ3ot6kZ7d3",
  "created": 1704067300,
  "data": {
    "object": {
      "object": "invoice",
      "id": 100001,
      "amount_due": 3500,
      "amount_paid": 3500,
      "amount_remaining": 0,
      "status": "paid",
      "...": "Same full structure as invoice.created"
    },
    "previous_attributes": {
      "amount_paid": 0,
      "amount_remaining": 3500,
      "status": "open"
    }
  }
}

Note: The previous_attributes object contains only the fields that changed, showing their values before the update. Only fields listed in the invoice's publishable attributes are included.

invoice.upcoming

Triggered When

A subscription's billing cycle is approaching and an invoice will be generated soon
The number of days before the invoice is created is determined by the plan's invoice_upcoming_notification setting or the account-level invoice_upcoming_notification_days setting

Payload

{
  "type": "invoice.upcoming",
  "id": "evt_Rq7xNgGhmjF66iA4pt7lA8e4",
  "created": 1676900000,
  "data": {
    "object": {
      "object": "invoice",
      "id": null,
      "amount_due": 3500,
      "amount_paid": 0,
      "amount_remaining": 3500,
      "currency": "usd",
      "customer": {
        "object": "customer",
        "id": 12345,
        "...": "Full customer object"
      },
      "days_to_creation": 7,
      "plan": {
        "id": 300001,
        "nickname": "Monthly Plan",
        "interval": "month"
      },
      "product": {
        "id": 500001,
        "name": "Premium Subscription",
        "name_internal": null,
        "description": null,
        "entitlements": null,
        "type": "service"
      },
      "status": null,
      "subscription_id": 200001,
      "...": "Same structure as invoice.created"
    }
  }
}

Note: The invoice.upcoming event represents a preview of the upcoming invoice. The invoice id may be null since the invoice has not been created yet. The days_to_creation field indicates how many days until the invoice will be generated.

invoice.payment_succeeded

Triggered When

Payment is successfully collected for an invoice
The invoice status transitions to paid

Payload

{
  "type": "invoice.payment_succeeded",
  "id": "evt_Xt5yPqHinlG77jB5qu8mB9f5",
  "created": 1676985000,
  "data": {
    "object": {
      "object": "invoice",
      "id": 100001,
      "amount_due": 3500,
      "amount_paid": 3500,
      "amount_remaining": 0,
      "charge": {
        "id": 600001,
        "offline": false,
        "payment_category": "card",
        "reference": null
      },
      "paid_at": "2023-02-21T13:10:00.000000Z",
      "status": "paid",
      "source": {
        "object": "source",
        "id": 700001,
        "brand": "Visa",
        "country": "US",
        "exp_month": 12,
        "exp_year": 2025,
        "last_four": "4242",
        "type": "card"
      },
      "...": "Same structure as invoice.created"
    },
    "previous_attributes": {
      "amount_paid": 0,
      "amount_remaining": 3500,
      "status": "open"
    }
  }
}

Note: The previous_attributes object is automatically detected from model changes. It contains the invoice fields that changed during the payment process, with their previous values. The charge and source objects are included when a payment method was used.

invoice.payment_failed

Triggered When

An attempt to collect payment for an invoice fails
Common causes include insufficient funds, expired cards, or declined transactions

Payload

{
  "type": "invoice.payment_failed",
  "id": "evt_Zu6zRsJjomH88kC6rv9nC0g6",
  "created": 1676985100,
  "data": {
    "object": {
      "object": "invoice",
      "id": 100001,
      "amount_due": 3500,
      "amount_paid": 0,
      "amount_remaining": 3500,
      "status": "open",
      "...": "Same structure as invoice.created"
    },
    "previous_attributes": {
      "status": "open"
    }
  }
}

Note: The previous_attributes object is automatically detected from model changes. If no publishable fields changed during the failed payment attempt, previous_attributes will be an empty object.

invoice.payment_action_required

Triggered When

Payment requires additional customer action to complete (e.g. 3D Secure authentication, bank redirect)
The payment gateway returns a requires_action status

Payload

{
  "type": "invoice.payment_action_required",
  "id": "evt_Av7ARtKkpnI99lD7sw0oD1h7",
  "created": 1676985200,
  "data": {
    "object": {
      "object": "invoice",
      "id": 100001,
      "amount_due": 3500,
      "amount_paid": 0,
      "amount_remaining": 3500,
      "hosted_invoice_url": null,
      "status": "open",
      "...": "Same structure as invoice.created"
    }
  }
}

Note: This event does not include previous_attributes. Since the invoice status is open, the payment_link field will be present — use it to redirect the customer to complete the required payment action.

Payload Fields

All invoice events share the same core payload structure under data.object. Fields are sorted alphabetically with object and id prepended.

Invoice Object

Field	Type	Description
`object`	string	Always `"invoice"`
`id`	integer	The invoice ID
`address_billing`	object \| null	Customer's default billing address, formatted through AddressResource (nested Address object)
`address_shipping`	object \| null	Shipping address from the subscription, formatted through AddressResource (nested Address object)
`amount_due`	integer	Amount in cents that is owed on this invoice
`amount_paid`	integer	Amount in cents that has been paid
`amount_remaining`	integer	Amount in cents remaining to be paid
`auto_advance`	boolean	Whether the invoice will automatically advance to the next status
`billing`	string \| integer	Collection method (`"charge_automatically"` or `"send_invoice"`)
`billing_address`	object \| null	Customer's first billing-type address, formatted through AddressResource. Equivalent to `address_billing` — both are sourced from the customer's billing address.
`billing_reason`	string \| null	Reason the invoice was created (e.g. `"subscription_create"`, `"subscription_cycle"`)
`charge`	object \| null	Associated charge details (present when a payment was attempted)
`charge_id`	integer \| null	Associated charge ID
`coupon`	object \| null	Applied coupon details (when a discount is applied)
`created`	string	Timestamp when the invoice was created
`currency`	string	Three-letter ISO currency code (e.g. `"usd"`)
`customer`	object \| null	Customer who owns this invoice (nested Customer object)
`customer_address`	object \| null	Customer's billing address snapshot stored on the invoice at creation time. This is a raw database record — field structure differs from the AddressResource format used in `address_billing`. Includes internal fields such as `user_id`, `account_id`, `phone`, `metadata`, `old_provider_id`, `pelcro_sync_last_at`, `pelcro_sync_failed_reason`, `deleted_at`, and `attributes`.
`customer_shipping`	object \| null	Customer's shipping address snapshot stored on the invoice at creation time. This is a raw database record — field structure differs from the AddressResource format used in `address_shipping`. Includes internal fields such as `user_id`, `account_id`, `phone`, `metadata`, `old_provider_id`, `pelcro_sync_last_at`, `pelcro_sync_failed_reason`, `deleted_at`, and `attributes`.
`days_to_creation`	integer \| null	Days until the invoice will be created (for upcoming invoices)
`default_tax_rates`	object \| null	Default tax rates applied to the invoice
`deleted_at`	string \| null	Timestamp when the invoice was deleted (soft delete)
`discount_id`	integer \| null	Applied discount ID
`ending_balance`	integer	Customer's ending balance after the invoice is finalized
`finalized_at`	string \| null	Timestamp when the invoice was finalized
`hosted_invoice_url`	string \| null	URL for an externally-hosted invoice page (null for Pelcro Billing Engine accounts)
`invoice_pdf`	string	URL to download the invoice PDF
`is_imported`	boolean \| null	Whether the invoice was imported from an external system
`lines`	object \| null	Invoice line items (nested list of Line Item objects)
`marked_uncollectible_at`	string \| null	Timestamp when the invoice was marked uncollectible
`number`	string \| null	Unique invoice number
`object_id`	string \| null	External identifier (null for Pelcro Billing Engine accounts)
`order`	object \| null	Associated order details (for e-commerce invoices)
`paid_at`	string \| null	Timestamp when the invoice was paid
`payment_link`	string	Conditional. URL for the Pelcro-hosted payment page. Only present when `status` is `open` or `past_due` — absent for all other statuses.
`period_end`	string	End of the billing period covered by the invoice
`period_start`	string	Start of the billing period covered by the invoice
`plan`	object	Associated plan details (`id`, `nickname`, `interval`)
`post_payment_credit_notes_amount`	integer	Total amount of credit notes issued after payment
`pre_payment_credit_notes_amount`	integer	Total amount of credit notes issued before payment
`product`	object	Associated product details (`id`, `name`, `name_internal`, `description`, `entitlements`, `type`)
`purchase_order`	string \| null	Purchase order number
`site_id`	integer	Site ID where the invoice was created
`source`	object \| null	Payment source used (nested Source object)
`starting_balance`	integer	Customer's starting balance before the invoice
`status`	string	Invoice status (see Invoice Statuses below)
`subscription_id`	integer \| null	Associated subscription ID
`subtotal`	integer	Subtotal in cents before tax and discounts
`tax`	integer \| null	Total tax amount in cents
`tax_percent`	number \| null	Tax percentage applied
`total`	integer	Total amount in cents
`total_tax_amounts`	object \| null	Breakdown of tax amounts by rate
`updated_at`	string	Timestamp when the invoice was last updated
`voided_at`	string \| null	Timestamp when the invoice was voided

Line Item Object

Each line item in the lines.data array contains:

Field	Type	Description
`object`	string	Always `"line_item"`
`id`	integer	Line item ID
`amount`	integer	Amount in cents for this line item
`created_at`	string	Timestamp when the line item was created
`currency`	string	Three-letter ISO currency code
`description`	string \| null	Description of the line item
`metadata`	object \| null	Additional metadata
`object_id`	string \| null	External identifier (null for Pelcro Billing Engine accounts)
`period`	object	Billing period (`start` and `end` as unix timestamps)
`quantity`	integer	Quantity of items
`subscription`	object \| null	Fully expanded subscription object including nested `customer`, `default_source`, `plan` (with `product`), `address_shipping`, `latest_invoice`, and `schedules` (with phases and phase plans)
`tax_amounts`	object \| null	Tax amounts for this line item
`tax_rates`	object \| null	Tax rates applied to this line item

Charge Object

When a payment was attempted, the charge object includes:

Field	Type	Description
`id`	integer	Charge ID
`offline`	boolean	Whether this was an offline payment
`payment_category`	string	Payment method category (e.g. `"card"`, `"bank"`)
`reference`	string \| null	External payment reference

Invoice Statuses

Status	Description
`scheduled`	Invoice is scheduled for a future billing cycle and not yet open for payment
`draft`	Invoice is a draft and not yet finalized
`open`	Invoice is finalized and awaiting payment
`paid`	Invoice has been paid in full
`past_due`	Invoice is past its due date and still unpaid
`uncollectible`	Invoice has been marked as uncollectible
`void`	Invoice has been voided

Events with Previous Attributes

The following events include a previous_attributes object showing changed field values before the update:

Event	How Previous Attributes Are Determined
`invoice.updated`	Passed explicitly from the domain event — contains the previous values of changed publishable fields
`invoice.payment_succeeded`	Auto-detected from model changes via `getChanges()` — filtered to publishable fields only
`invoice.payment_failed`	Auto-detected from model changes via `getChanges()` — filtered to publishable fields only

Events without previous_attributes: invoice.created, invoice.upcoming, invoice.payment_action_required.

Invoice Lifecycle

The typical lifecycle of an invoice follows one of these sequences:

Successful payment (charge automatically):

invoice.created - Invoice generated
invoice.payment_succeeded - Payment collected
invoice.updated - Status changed to paid

Successful payment (send invoice):

invoice.upcoming - Advance notice of upcoming invoice
invoice.created - Invoice generated and sent
invoice.payment_succeeded - Customer pays the invoice
invoice.updated - Status changed to paid

Failed payment:

invoice.created - Invoice generated
invoice.payment_failed - Payment attempt failed
invoice.updated - Status may change (e.g. to uncollectible)

Payment requiring action (3D Secure):

invoice.created - Invoice generated
invoice.payment_action_required - Customer must complete authentication
invoice.payment_succeeded - Payment completed after authentication
invoice.updated - Status changed to paid