The metadata was created to accommodate for custom data fields businesses would like to store about the user that is specific to their business or is dynamic in nature.
There are multiple use cases to the customer metadata, below is a list of common use cases:
1- Custom data attributes that are specific to your business.
2- Saved, followed, or equivalent data objects that expand over time
3- Any usage-based data attributes
The metadata is available via the Elements, SDKs, and APIs. The saved and followed functionality by default saved the articles the user saves or followed in the metadata. However, the SDKs and APIs give you the flexibility to modify the metadata directly.
Updated over 1 year ago