Release 2.3 (Tech Release 1.116)

🟢 Platform: Driver Delivery Sequence Number for Address Routing

We’ve introduced a Driver Delivery Sequence Number field to help you manage delivery order for internally delivered newspapers.

✅ What’s New:

• A new delivery_sequence_number field is available on Address records.
• Allows you to define the exact delivery order for driver routes.
• The field can be:
  • Created and updated via API (POST /addresses, PUT /addresses/{id})
  • Viewed in API responses (GET /addresses/{id})
  • Edited in the Admin UI under the Address edit form.
• The field is also included in fulfillment exports as a new column: delivery_sequence_number.

🎯 Impact

This enhancement allows you to preserve and manage delivery routes directly in Pelcro, improving operational efficiency and supporting smooth migrations from legacy delivery systems.

🟢 Platform: Vendor-Based Filtering & Routing

We’ve enhanced our list builder workflows to support vendor-based delivery operations, making it easier for you to generate vendor-specific delivery runs and organize routes efficiently.

✅ What’s New:

• List Builder now supports filtering by vendor, allowing you to:
  • Filter by a specific vendor
• Platform-generated fulfillment files now include additional routing data:
  • vendor_name
• Fulfillment outputs are structured to support vendor segmentation and delivery order.

🎯 Impact

This improvement enables you to segment deliveries by vendor directly within Pelcro, reducing manual coordination and simplifying vendor-based distribution workflows.

🟢 Platform: Automated Vendor Assignment for Delivery Addresses (Beta)

We’ve introduced automated vendor assignment to help you manage internal delivery routes more efficiently.

✅ What’s New

• You can define a Delivery zone for each vendor that describe their delivery service areas (e.g., ZIP ranges, street ranges, city/county).
• When an address is created or updated, the system automatically evaluates it against the delivery zones' prompts and assigns the matching vendor_id.
• A new vendor_id field is available on Shipping Addresses, editable in the platform and accessible via the Core API.
• If no match is found, the address remains unassigned.

📦 Where It Appears

Vendor assignments are reflected in:

• List Builder (filter by vendor or unassigned addresses)
• Fulfillment and list exports
• Address and Vendor views

🎯 Impact

This enhancement reduces manual vendor mapping, improves delivery routing accuracy, and streamlines fulfillment operations for publishers managing local delivery carriers.

🟢 Platform: Modernized Subscription Creation Page

We’ve updated the Subscription Creation page with a modern UI/UX design to provide a cleaner, more intuitive experience when creating new subscriptions.

✅ What’s Improved:

• A redesigned subscription creation interface aligned with Pelcro’s latest UI standards
• Cleaner layout and improved form organization
• More intuitive data entry flow for creating subscriptions
• Enhanced responsiveness and usability across devices

🎯 Impact:

This update makes it faster and easier to create subscriptions, reducing friction and helping admins manage subscription data more efficiently.

🟢 Platform: ACH Payout Configuration for Vendors

We’ve introduced support for ACH payout configuration on Vendor records, enabling finance teams to securely store banking details and streamline automated vendor payment workflows.

✅ What’s New:

• Vendor profiles can now store ACH payout details, including:
  • Account holder name
  • Bank name
  • Routing / transit number
  • Account number (securely stored / tokenized)
  • Account type (Checking / Savings)
  • Currency
  • Country
  • Payout method status (Enabled / Disabled / Invalid)
• A system-generated vendor identifier is created for use as the NACHA Individual Identification Number.
• Sensitive banking data is securely stored and masked for security and compliance.

🎯 Impact:

This enhancement creates a single source of truth for vendor payout details, enabling reliable ACH batch generation and payment exports, while reducing manual processing for finance teams.

🟢 Platform: ACH Originator Configuration for NACHA Exports

We’ve introduced ACH Originator Configuration to support compliant NACHA payment file generation for vendor payouts.

✅ What’s New

Pelcro now allows finance teams to store company-level ACH originator information, which is required to generate valid NACHA files.

The configuration is stored per account and used automatically when generating ACH export batches.

Stored fields include:

File Header Fields

• Immediate Destination — your bank 9-digit ABA routing number
• Immediate Origin — Typically "1" + company EIN
• Immediate Destination Name — your bank name
• Immediate Origin Name — your company name

Batch Header Fields

• Company Name — your company name
• Company Identification — Typically "1" + company EIN
• Originating DFI ID — First 8 digits of the bank routing number
• Company Entry Description — Payment description (e.g., "VENDOR PAY")

🗂 Configuration Fields

The following data is stored once:

• Client company name
• Client Federal Tax ID / EIN
• Client bank routing number (ABA)
• Client bank name
• Default Company Entry Description

🔐 Access & Location

The configuration can be managed in:

Settings → Account Settings → ACH Configuration

• Visible only to Admin users
• Used automatically when generating ACH vendor payout exports

🎯 Impact

This enhancement ensures Pelcro can generate fully compliant NACHA files by including both vendor banking details and originator banking metadata, enabling reliable automated ACH vendor payments.

🟢 Platform: Modernized Dashboard Metrics Experience

We’ve upgraded the Dashboard Metrics UI with a modernized design to improve clarity, usability, and visual consistency across the platform.

✅ What’s Improved:

• Updated metrics widgets using Pelcro’s latest UI/UX components
• Cleaner layout and improved visual hierarchy for key metrics
• Enhanced responsiveness and performance
• Better readability and navigation across dashboard insights

🎯 Impact:

This update provides a more intuitive and visually consistent dashboard experience, helping teams quickly understand key platform metrics and performance indicators.

🟢 Platform: Strong Password Enforcement Updated to Modern Security Standards

We’ve enhanced the Strong Password Enforcement feature to align with modern security standards such as NIST SP 800-63B and OWASP ASVS.

✅ What’s Changed:

• Minimum password length increased to 15 characters
• Maximum password length increased to 64 characters to support passphrases
• Enforcement applies across:
  • Customer sign-up
  • Password reset
  • Password change flows
• Validation enforced consistently across API, UI, and SDK

🔒 Compatibility:

• Applies only to newly created or updated passwords
• Existing passwords remain valid and are not forced to reset

🎯 Impact:

This update improves account security by encouraging stronger passphrase-style passwords, helping organizations meet modern authentication and compliance standards without requiring custom configurations.

🟢 API: Support Phone Number Filtering in Customers Endpoint

We’ve enhanced the List Customers (/customers) Core API endpoint to support searching customers by phone number, making it easier for support teams and integrations to locate customers using phone-based identifiers.

✅ What’s New:

• The /customers endpoint now supports filtering customers by phone number.
• Only the eq (equals) operator is supported for phone filtering.
• Proper validation errors are returned if unsupported operators are used.
• Database indexes added/optimized to ensure performant queries at production scale.

🎯 Impact:

This update improves operational workflows for call centers, CRM integrations, and support teams, allowing faster customer lookup using phone numbers directly through the API.

🟢 Platform: Enhanced Ticket Management & Assignment

We’ve improved the Tickets list view to better support high-volume support and operations workflows by introducing assignment capabilities and improved visibility into ticket metadata.

✅ What’s New:

• Tickets can now be assigned to collaborators to establish clear ownership.
• Anyone can create a ticket or assign it to a collaborator.
• Added sorting capabilities for:
  • Created date
  • Last updated date

🎯 Impact:

These improvements make it easier for support and operations teams to triage, prioritize, and manage tickets directly within the platform, reducing the need for external coordination and improving accountability.